Frequently Asked Questions

Dangle Dynasty Operating Hours

Dangle Dynasty is online 24/7 and you are able to place an order at anytime!

We offer next day collection or dispatch for premade items while custom orders can take up to 2 weeks for production depending on the request.

As we are a small business that operates out of our personal residence please get in touch to confirm the best time for pick up of your orders.

Returns, Exchanges and Refunds Policy

At Dangle Dynasty, all sales are final. Due to sanitary reasons on most products, we do not offer returns or exchanges.

Refunds are only issued if an item arrives faulty or damaged. If this occurs, please reach out and we can help organise a replacement or refund on the item.

Do we do local delivery?

Unfortunately due to work and family commitments, we are not able to offer local delivery.

If you are local to the Ipswich/Brisbane area, simply select the 'pick up' option at checkout and we can organise a time for collection that suits you.

Anti AI Statement

Dangle Dynasty highly discourages the use of AI in all artworks, books or any creative spaces as we feel it is unfair to the all artist and authors who work so hard to produce their products.

We highly support authors and artists who use original content in both their products and across social media platforms.

I have a pre-order but can't make it to the event anymore. What do i do next?

Firstly, I'm sorry that you missed out on the event. They are always so much fun!
If you are not able to attend the event anymore please message me on either Beventi portal or via my contact us page.
We can help arrange delivery to your house or organise a friend to collect the items on the day.

Are our Items unique?

Our resin earrings and studs are hand poured and designed by the owner and creative Krystal to create one of a kind collections and pieces.

All items are created in small batches to create unique items.

Where does the Inspo for these designs come from?

Our earrings and other bookish merchandise are hand drawn, designed and produced by Krystal.

From time to time some bookish designs can be purchased or sourced from other amazing artists with the appropriate commercial usage permissions. In this instance, these designs will be noted on the product description.

Do our items require liscencing?

Our items are general book quotes only and do not require licencing or commercial usage.

The general quotes come from common phrases throughout books and are used in the bookish community by fellow readers and booklovers.

Dangle Dynasty will ensure all items which are 'inspired by' or directly link to a book or character will have appropriate licencing and permissions by the author or artist before producing/selling items.

If you have any questions regarding licencing please reach out to us via the contact us form.

What type of posts do we use?

Our earring posts are made of stainless steel. If you are sensitive to these materials and require hypoallergenic posts we are able to swap any dangle to 929 sterling silver posts and backs. This will incur a small replacement fee.

Simply fill out the custom order request form with what you earrings you require and we can discuss your options.